This is an alternative to the emergancy room. Usually the service is quick. Rarely is it busy. Most insurances are accpeted. The reason I give it an okay is because I dont think the doctors are educated well enough. I've had a bad experience with them on more than one occasion. I go back because it is the only "urgent care" in my area. But sometimes I'd prefer to wait in the emergancy room because of certain doctor's neglagence.