I'll admit, the massage therapist I had was fabulous and the facilities were clean. However, the spa lacks sophisticated details of say a Bliss or Burke Williams (for those familar with the West-Coast spa) to warrant a return trip. I went in June of 2008. There are no lockers where you could store your things. You have to lug everything around. You can not add gratuity onto your credit card, annoying to say the least, especially when you find out this policy as you're about to pay. The receptionists are not that accomodating. And, the death nail to this "spa": the parking situation is ABYSMAL! The attendants take their sweet time collecting and delivering your car on Maple, which is a one-way street; one of the attendants ran off with my key, and I had to wait 10 minutes before he realized his mistake. The worst part: I called the spa to beg for help in getting ahold of the valet service since not one of the valet attendants was anywhere to be found, and I was told that Urban Oasis has no affiliation with the valet -- pretty ballsy for a spa that engages the valet for their services.
Pros: clean facility; great massage therapist
Cons: DREADFUL parking situation; surprisingly unsophisticated details