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Urban Body Fitness - 51 Reviews - 742 Ponce De Leon Pl NE, Atlanta, GA - Fitness Reviews - Phone (404) 885-1499

Urban Body Fitness

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742 Ponce De Leon Pl NE
Atlanta, GA 30306
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(404) 885-1499
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Urban Body Fitness - Atlanta, GA
Urban Body Fitness - Atlanta, GA
Urban Body Fitness - Atlanta, GA
Urban Body Fitness - Atlanta, GA
Urban Body Fitness - Atlanta, GA
Urban Body Fitness - Atlanta, GA

Reviews

( 31 )
( 4 )
( 1 )
( 6 )
( 9 )

Best

Yesterday the power went out at my office and I was able to leave and check out Urban body since my co-workers go there. One of the managers, Stephanie, showed me around and gave ...

Worst

I have been a member of Urban Body Fitness for 3.5 years now. In the past year, I have grown to hate this place and am thinking of leaving. The owners do not care about the client...

Great place to workout. 2/25/2013

Join LA Fitness, better equipment, more free classes, even yoga, cheaper, and if you travel more locations. Spend your money elsewhere, I did. Pros: Clean, Spacious, Friendly Cons: No body pump more

Editorial review from Citysearch 6/28/2012

Hey UBF Friends... I moved out San Francisco and joined a 24 Hour Fitness because there is one by my house and one by the office - but it is no where near what UBF and UBS offer. I sure do miss the gym and my trainer in ATL tremendously. I'd have to pay twice the amount to join Equinox to get when I had at UBF. more

Most Dysfunctional Business Ever 5/7/2012

Ok, what do you call a business that MOVES more than a year ago and doesn't bother to update its new location on City Search? Urban Body Fitness is that slack. After doing some research, and going to the wrong address, I finally made it to the new location on Amsterdam for a free trial. On the plus side the newish gym is kinda nice. But, there are lots of things to gripe about. The staff is very friendly and will answer any question. Unfortuneately, if you talk to any other member or trainer you get the feel that the owner of this gym is mucho loco. I tripped over a raised part of the floor and was told the owner himself poured concrete that made the floor uneven. Say what! The hot water is usually not hot. The parking is a headache after 6pm. And don't even try to park in the back where they crammed a gazillion parking spaces into an area that is made only for compact cars. I literally could not get my SUV out of the parking spot until someone moved. The equipment is OLD..but, there are nice new TV's to look at. Guess he thinks if you look at the TV you won't notice how old the equipment is. I keep seeing the name RAD scrawled on things...I was told this was the owner who thinks he is GOD.... Yeah, this is not the place for me. I want a nice, clean gym that actually IS a gym. Not a snooty place with 'art' hanging all over the place. See ya Urban Body. more

Won't get the chance to try it... 5/9/2011

I was excited about trying UBF, but it looks like I won't get the chance. I am one of the many people who purchased a Groupon for UBF. I tried to activate my Groupon on the last day, but I was rudely told by a staff member that the cutoff time was earlier that day. When I asked how people were notified of this information, the female I was speaking to didn't know. I spoke to Jose, the manager, and he rudely told me I could go to Groupon for help. When I told him I was going to tell everyone I know that UBF provided me with poor customer service he told me ""people normally do that when they don't get their way"". Poor management comes from the top down. If the manager feels this way, it means the staff will provide poor customer service. BTW - I contacted Groupon directly and they resolved my problem immediately. I don't need to visit the gym to confirm the bad reviews. They are over-priced and provide TERRIBLE customer service. more


Great gym! 4/14/2009

Yesterday the power went out at my office and I was able to leave and check out Urban body since my co-workers go there. One of the managers, Stephanie, showed me around and gave me details about joining. They will waive the sign up fee and you can also get classes next door at the Studio! I don't take Pilates or yoga but my girlfriend does. Definitely great staff and a relaxed environment! Pros: Example: best croissants in town Cons: What are the drawbacks? more

Everything you need in a gym 2/24/2009

When I go to a gym, I'm looking for two things, appropriate, quality equipment, and a clean, inviting environment. Urban Body provides both. This is a neighborhood gym, not a massive, flashy gym. If you need all the bells and whistles, seek elsewhere. The staff has always been up to par ? if you have a question, they can answer it, otherwise, they?ll leave you alone. Urban Body was immensely crowded, just like every other gym, at the beginning of this year, but now that the New Years Resolution crowd is starting to dissipate, things are thinning out. Urban Body is a tad overpriced, in my opinion. There is a ?boot camp? course in which the entire class jogs around the building. I am not sure why this is necessary but it is incredibly annoying ? the gym is not big enough for 15 people to do walking lunges or sprints. All in all, the good outweighs the bad, and I would highly recommend this gym to those looking for a local place to join.. Pros: parking, sometimes crowded, class interference Cons: good equipment, variety of equipment, cleanliness more

You can do much better elsewhere 2/22/2009

For a gym that charges about $500 a year for a membership, UBF is sorely lacking in amenites - basically offering a few racks of weights, a few wellworn machines, the usual handful of tired classes , limited hours, no steam/sauna, etc. It's basically a two story concrete space with weights upstairs and an overcrowded cardio space and teeny class studio space downstairs. . And customer service is the WORST, the female manager acts like she's too good to work at a gym. And forget about finding desk people at night - they're off doing side work like cleaning the place, Go elsewhere - you can do so much better for the $$$. Cons: not very big, old building, staff to busy with sidework, more

Still in the dark ages 2/17/2009

I can't believe the male dominated attitude that exists at this gym! If you are a guy you get all kinds of attention but for the female customers you can forget it. Totally sexist. more

Not worth it 2/13/2009

Joined for one month and already turned in my cancellation. The gym is in an older building that is constantly being repaired. Seems everyday something is blocked off and unusable because it's broken or leaking. I wanted to speak to a manager about my billing on the weekend and there are no managers on the weekends! Must be nice to have that job. Yes, I was told I could email but what happened to one on one customer service. The parking is a DISASTER. Just sorry I joined in the first place. more

Has Gone Downhill 2/6/2009

I have been a member of Urban Body Fitness for 3.5 years now. In the past year, I have grown to hate this place and am thinking of leaving. The owners do not care about the clients. The parking lot is horrible. It's hardly paved. In the evenings, you can barely find a park. We've had to leave and miss our work out because there was no place to park. They are out of towels constantly. Equipment is broken a lot. Most people who go there are not courteous to everyone around them. They'll stand around and have conversations while on machines...making the rest of us wait. The boot camp class is constantly running through all the walkways and stairway in the gym causing a truly hazardous situation for us all. There just isn't enough space for that! Every time I go there I get severely angry. The gym is supposed to be a place I go to relieve stress, not gain stress. Pros: it's not a national chain Cons: parking, crowd, poor management, rude members more

good equipment, average staff 1/29/2009

The equipment has been upgraded in the cardio room, which is a big plus! On the downside, the TV's are too small and not positioned well. There is often a wait for the machines at peak times. I like how the gym is divided into area's for what you are targeting. A negative is some of the staff, especially the short girl that never stops talking about nothing. Pros: nice selection of equipment, great trainers Cons: average staff, lack of parking more

sub par gym, not clean on weekends 1/25/2009

I only have time to workout on the weekends and I can say that I don't find urban body very clean, as some other post said. The woman's locker room is not well taken care of and forget about finding a manager on the weekends. How can a place operate without anyone in charge? The staff are okay but have been much better in the past. One Friday evening I came in to find the employee eating her dinner at the counter. Now, I know everyone needs to eat but there were two employees working - couldn't she take a break? This gym charges about $20 more a month than others and that is not worth a clean towel every now and then. Pros: empty in the evening and on weekend nights Cons: often dirty, no manager on weekends, problems with billing - a lot! more

Cleanest gym around 1/22/2009

I have tried Urban Body Fitness. I liked it. It is very clean and nobody else has towel service (I hate taking my own sweaty smelly towels home). more

smelly gym, anteseptic staff 1/16/2009

While I didn't join a gym for personality it has to have some role especially if you go everyday. The staff I've encountered are not attentive and usually not around or busy talking amoung themselves. The gym is too packed after 5 pm and I agree with other posts - the parking is not worth the trouble. The recently added space isn't even paved and has huge ruts when it rains. more

Cleanest Gym in Atlanta 1/8/2009

I have been a member at Urban Body for 6 years and I have never been disappointed by it. You are always greeted by name by the staff, I don't know how they manage to remember so many people. They are always friendly and upbeat. The space is always so clean and you see the staff constantly wiping down the machines, it is a refreshing change in approach to fitness. Add in the popular spin and fitness classes and the wide assortment of weights and cardio equipment and you have to look no further for the perfect gym. more

Been A Member for 5 Years / Consistently the Best In Atlanta 1/8/2009

I have 3 health club memberships ( 2 free memberships through my work) and Urban Body Fitness health club. I have been a member of all 3 for years and the only one I ever use and would never give up is Urban Body. Urban Body (the health club not to be confused with the Yoga and Pilates Studio Center next door) is always clean, has the best trainers and they are always updating the equipment (they just got all new cardio 6 months ago). Not to mention James Boot Camp Class is the Best in Atlanta. Parking is crowded, but so is every single gym I have ever belonged to my entire life between 5 - 7 pm. I get my hair cut with Jennette and I get the best massage with Will next door at Urban Body Studios. It is the only place in town where I can take care of all three things in my life in one fell swoop. If you are savvy and smart you wouldn't belong anywhere else. Pros: Best Trainers, All New Cardio 6 Mos Ago, Friendliest Staff Cons: Need More Parking, but my other big chain gym does too. more

Awesome Gym 1/8/2009

I've been a member for the past year and this is the best gym I've seen in this city. I came from Chicago (which has plethora of boutique style gyms) and Urban Body is hands down the best I've seen around! The staff are quite entertaining at times, and are always helpful and pleasant. The equipment is clean and I've never had to wait. I live close by so I walk to the gym most of the time and I've heard complaints about parking, but hey, that's city life...get over it! Two thumbs up. Check it out.. Pros: Overall Energy of the gym, staff, equipment. Cons: Not open 24 hours more

Used to be great, not any more 1/5/2009

Urban Body used to be a great place to work out. But, since the owners opened the yoga place next to the gym the place has suffered. Equipment always breaking, poorly staffed and with the addition of the yoga place there is never any parking. I left this month to join another gym. You can try Urban Body but you'll see the cons out weight the pros. Pros: Great trainers Cons: Over croweded, no parking, lack of decent equipment more

Do yourself a favor, join another gym 1/2/2009

Been a member for a couple of years and I can say that the staffing issue has gone down hill over this time. When I first joined, there was always two people at the desk to help customers. Now, you're lucky to find anyone. I asked my trainer and he said the owners are cutting way back cause they are losing too much money. Huh? How can you charge the price they do for monthly memberships and not have any money to pay staff? If you go in the morning you can work out on any machine. If you come in the evening forget it - and forget finding a place to park. I spent 30 minutes the other evening looking for a spot. I gave up and went home. Switching to another gym this week and can't wait. more
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Editorial

  • Top-notch equipment, a range of classes and complimentary towel service at this 15,000-square-foot two-level fitness facility.

  • 10/11/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Thurs: 5am - 11pm Fri : 5am - 10pm Sat : 8am - 8pm Sun : 8am - 7pm
  • Payments:

    American Express, Visa, Discover, Master Card
  • Neighborhoods:

    Northeast, St. Charles/ Greenwood
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