The worst ""service"" ever! Don't bother wasting your time there. I went there today to buy a fishing license for fly-fishing in NY state. I walked into the store, there was 1 guy helping a couple of tourists, 1 guy standing around, and 2 others putting rods in a display case. I waited at the front checkout/service desk. No one bothered to come over and help. Finally I had to ask for help. When I explained I wanted to pick up a license the small guy with an accent said I'd have to wait until they were done with the other customes (all 2 of them for 4 staff to handle), and that they didn't make any money on the licenses. All I wanted was a license so I can go fly-fishing, and perhaps would even buy something in their store. They couldn't be bothered to help me. One guy who I've got a license from there previously even told me he doesn't handle the licenses, an absolute lie. I left in complete and utter disgust from a shop that should be all too happy to help a fellow fly-fisher get a license and continue to support the sport that they owe their business to. I will never, ever spend another $ there, and will now buy my licenses and whatever else I need from Orvis.