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Ups Store - 2 Reviews - 4900 Hwy 55 Ste 160, Durham, NC - Shipping Reviews - Phone (919) 806-5854

Ups Store

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4900 Hwy 55 Ste 160
Durham, NC 27713
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(919) 806-5854
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DO NOT TAKE YOUR APPLE REPAIR RETURNS HERE!!!! I was told by apple to take my product to a UPS store and they would handle the rest. I dropped it off here and i was told "the mana...

Do not take your Apple repair returns here! 5/5/2012

DO NOT TAKE YOUR APPLE REPAIR RETURNS HERE!!!! I was told by apple to take my product to a UPS store and they would handle the rest. I dropped it off here and i was told "the manager handles these and he will not be in until tomorrow" . My shipment was placed in a flimsy paperboard document shipper and put on a shelf in the back. I thought this was unusual and called back the next day to see if the manager was there to talk about the situation. I was told he was not there and would be in tomorrow. I asked if my shipment had gone out and if i could get the tracking number... it had not gone out. The next day i called to talk to the manager again and got the same thing, he's not here, and will be in tomorrow.... yeah right! I had to go that evening to pick up my product (which was buried in a pile of shipments so high the clerk was falling all over them)and take it across town to another ups store, who promptly boxed it and gave me a tracking number and it only took them 3 minutes! I found out that Apple ships these for next day delivery to their repair facility. My product should have shipped on a Tues. and arrived Wed. instead i had to pick it up after work Thurs.and rush it across town to another store where, since their next pickup was Fri., my product would not be delivered until Mon. I have given up on trying to talk to the manager and resorted to the internet to warn people. more

ups 8/21/2005

whenever i order something and have the choice between UPS and FedEx I always choose UPS. They always send out shipping information at every stop or start it makes they always get it there on time. And if they miss you while your home they try a couple more times. Then they will call or leave a message saying its being held for you. They are kind and never make you wait long. A man has been delivering books to my dad's office since i was four he always brings me candy and gives me a giant hug. Talks to me and asks how things are going. UPS has some of the nicest workers i have met in a long time! more
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