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Ups Store - 2 Reviews - 1928 E Highland Ave Ste F104, Phoenix, AZ - Advertising, Marketing & Pr Services Reviews - Phone (602) 279-1256

Ups Store

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1928 E Highland Ave Ste F104
Phoenix, AZ 85016
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(602) 279-1256
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I had color copies made here. The staff did not know the prices and then they charged me $1.50 for me to use their computer to access the file from my flash drive. The computer ...

I had color copies made here. The 4/2/2012

I had color copies made here. The staff did not know the prices and then they charged me $1.50 for me to use their computer to access the file from my flash drive. The computer was so out of date it could not even read a Word 2007 file. When I looked at the copies the next morning they were misaligned and the print quality looked like a poor inkjet rather than a laser print. I called them and they said they would have to talk to the manager. When I went back after the weekend, he was not there and the clerk would not give me a refund. Poor equipment Poor attitude Poor customer service. There are other UPS stores relatively close. I suggest you use those. I will stick to my local one in Ahwatukee. more

Don't waster your time! 5/2/2011

I have been using this store for some time now and noticed the manager was always in a bad mood. As each time passed it just seemed odd the mood was always the same. Well this last time I spoke with Ted (manager) he tried to upsell items I didn't need. In asking questions as to why I would need them it aggravated him to explain. So much so that he got argumentative, my assumption is I didn't say ""yes"" to all the unnecessary items. I come to find out there is another store on 32nd st and Camelback, not far, that is great. Customers come first and when it becomes a problem just to do simple tasks I'd rather go elsewhere. Save yourself time and aggravation and use another store, not worth it. more
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Additional information

  • Payments:

    American Express, Discover, Visa, Master Card
  • Neighborhoods:

    Camelback East
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