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Ups Store - 0 Reviews - 2500 E Imperial Hwy Ste 201, Brea, CA - Advertising, Marketing & Pr Services Reviews - Phone (714) 990-4848

Ups Store

2500 E Imperial Hwy Ste 201
Brea, CA 92821
(714) 990-4848
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Editorial review from Citysearch 1/22/2013

TERRIBLE!!!!\r \r Do not go here. I was shipping a gift to a client and picked out my package to ship in and while I was filling out the address for the sticker the woman stuffed my gift in the box and sealed it. I let her know that I had a letter that I wanted in the box as well. She said okay and tore it open on the side so i could put the letter in. \r \r I looked at the tear and it really looked like a package that had been knocked around and not very professional at all being torn open in the middle with a big piece of tape over it. I asked if I could use another box and she (Sue was her name) said ""sure as long as you pay for both, since you asked me to open the box"". I told her that I never asked her to seal it. She said sorry that's the way it goes. I said fine, just ship it and asked her name so I could do a complaint on yelp. \r \r After thinking about this for 15 minutes, I decide I'm not going to trust them to mail my package since it cannot be tracked and I'd just had an argument with an employee I didn't want to risk losing an $80 gift in the mail. I came back and said I want to cancel my transaction and will pay for the box but not the shipping. \r \r The store manager (name Mano, Indian woman) says she is not able to issue refunds for standard mail orders. She can refund anything but that. I told her fine, you want to save $6.00 from a customer, I'm going to blast you on every site online i can find. \r \r \ more
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