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University of UT Health Center - 1 Reviews - 50 N Medical Dr Ste 3C127, Salt Lake City, UT - Hospitals & Other Medical Facilities Reviews - Phone (800) 433-3243

University of UT Health Center

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50 N Medical Dr Ste 3C127
Salt Lake City, UT 84132
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(800) 433-3243
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UU Health clinics are terrible. I made the mistake of visiting the Redwood When I went in, I was dangerously dehydrated and terribly sick with body pain, cramps & headach...

UU Health clinics are terrible. 2/27/2012

UU Health clinics are terrible. I made the mistake of visiting the Redwood When I went in, I was dangerously dehydrated and terribly sick with body pain, cramps & headache. I got sat down in a room and then was forgotton. Every 15 minutes or so a nurse would poke her head in and says ""What doctor are you seeing?"" When I told her I hadn't seen anyone yet, she would say to wait there. This went on for a little over an hour, until a nurse finally said, ""I need this room."" I got a little preturbed and told her I had been there over an hour, not seen a doctor and no one had even inquiured about me. Finally, I managed to see a Doctor who was shocked about my dehydrated state and told a nurse to give me a saline drip. They wanted a urine sample, but I could not pee so the doctor had two more liters of saline administered. I still hadn't peed yet, when the doctor then came with ""my"" urine sample test results. When I told him again that I hadn't peed, he got visibly angry and went into the hall to have a go at some nurse staff. I got a fourth liter of saline, but they then said to forget about the urine test and go to hospital emergency if it got worse. They never offered an antibiotic regime of some pain med until I asked for them. They didn't want to provide any pain med to relieve my suffering even though I was obviously in terrible pain and not and addict. They finally relented when I begged. Furthermore, I was witness to two nurses talking smack in Spanish about some poor sick woman in another room. They did not think I could understand, but when I told them in Spanish that I thought they were behaving very unprofessionally, they high tailed it out of there. There was no follow up & they didn't seem to care if I lived or died. I went back twice to renew my meds and the service was also very bad. I saw the doctor I first had walking by & he didn't even recognize me. One doctor was trying to get me to take a number of expensive tests, while another warned me that these were unnecessary and unlikely to produce results, he also told me it was very bad that they did not hydrate me enough for a urine test or take a blood test on my first visit, because that was the best time to detect a virus or flu. I did take a malaria test because I had been in the tropics, but I never got the results of this test. When I called and inquired, I was told that if no one contacted them they must have been negative and that they could do no more to get me my test results Finally, even though I had paid all my copays, $60 was apparently left outstanding. I never received a bill from them until after the reported me to the state attorney general. They sent me to collections for $60, damaged my sterling credit and I never got so much as a phone call. They were very indignant when I went to discuss the situation with them. I would never, ever go there again, ever. more
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