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University of Pennsylvania Student Federal Credit Union - 4 Reviews - 3401 Walnut St. Ste. 431A, Philadelphia, PA - Law Firms & Attorneys Reviews - Phone (215) 898-9697

University of Pennsylvania Student Federal Credit Union

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3401 Walnut St. Ste. 431A
Philadelphia, PA 19019
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(215) 898-9697
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Reviews

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Best

I think the prior ratings are for the old SFCU - the new SFCU is very well-run, they are very quick in responses, very friendly and extremely accommodating

Worst

In addition to the poor hours, The staff are all student volunteers who upon every visit respond to requests like deer in headlights. Nobody has a business card, and only offer wh...

The NEW SFCU 9/20/2011

I think the prior ratings are for the old SFCU - the new SFCU is very well-run, they are very quick in responses, very friendly and extremely accommodating more

Kids dressed as grown ups 2/9/2009

In addition to the poor hours, The staff are all student volunteers who upon every visit respond to requests like deer in headlights. Nobody has a business card, and only offer wharton email addresses as a means of contacting the President, a wharton student who has the most seniority- 4 + yrs! I was told the "board" meets on the weekend and communicates or chats regularly via email. I opened a small savings account for my newborn, which they have fined down to $10 from inactivity! Isn't the point of a saving account to put money in and leave it?! I have been waiting 3 months for a response to my request for a refund. more

Looks good on paper but terrible in practice 1/6/2009

The SFCU option for student banking looks good at first - minimal fees, international student friendly arrangements and a student touch. Unfortunately, the bank actually fails to deliver key services and makes reoccurring mistakes. Over the last 6 months, they have mistakenly withdrawn over $100 from my checking account (from duplicate transactions and ATM fees applied when I actually used my visa card). Almost every month I have to scan my statement and e-mail them with the incorrect deductions which they then correct. I'm sure there are plenty who don't check their statement and are getting robbed every month. Their hours during the vacations are also pretty bad. If you have a stipend check to put in your account between the 18th of Dec and the 13th of Jan, tough. The bank's not open so you'll have to deal with it until they reopen. Ultimately the bank offers terrible service, and I'm currently in the process of switching to another bank that doesn't take my money. My recommendation: avoid this pain. more

Credit Union for UPenn Students/Staff 8/19/2005

The University of Pennsylvania SFCU offers banking and loan services (no mortgages) for the UPenn community. Its interest rates are the best I found in Philadelphia and it offers no cost checking and debit/credit cards for a small minimum deposit of $400. Its major disadvantages are its only having two locations in Philly and its use of the Allpoint ATM network which makes ATM access relatively more difficult perhaps than for another bank. It is also staffed by students which means it basically shuts down during school holidays. more
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