This "company" must be the biggest joke on campus, maybe in Columbus, and Brian R. Grimm is an even bigger joke.
First and foremost, a majority of the staff is rude, including the property owner himself. At move in, the house was not prepared. The shower doors were in the tub, there was mold covering the entire bathroom, the medicine cabinet was disgusting (rust and grime), the fridge was missing the seal that allowed it to close, the dryer did not work, the dishwasher did not work, the back screen door had a busted screen...the list goes on. When we put in a request for maintenance, after a month of nothing being done we finally had to issue these people a 30-day notice to remedy. When they finally did fix things, they didn't bother to tell us that people had been in our house without any notice, in fact we still don't know when they entered our home.
Finally when it came time to move out we scrubbed the house top to bottom and still got hit with absurd cleaning charges (for cobwebs in the ceilings and the house being "dirty") and the "video footage" they take may as well have been taken using a 2001 Nokia flip phone as one of the employees "narrates the damage" that is not even visible, meaning there is no proof behind their allegations. Also, be warned they will charge you for things you didn't even do to the house (charging us for taking down shelves that were there when we moved in). Protect yourself and your money by taking thorough before and after footage because they WILL steal your money if you do not.
The biggest joke of all is they acted like they were doing us a favor by renting to us and taking advantage of college students by brushing off crappy conditions that they themselves would not live in. When we addressed Brian Grimm about the number of issues he was absolutely rude and disrespectful as if he lives in the squalor he rents.
If you're considering this leasing agency, find a different one unless you like getting ripped off.