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University Bridal and Formals - 2 Reviews - 2117 E. 42nd St, Odessa, TX - Retail Shopping Reviews - Phone (432) 550-2119

University Bridal and Formals

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2117 E. 42nd St
Odessa, TX 79760
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(432) 550-2119
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Best

University Bridal and Formals has an unbeatable selection unless you go to a major metro area around Dallas. They have lots of brand name dresses for every special occasion you c...

Worst

I did NOT have a great experience in this store due to lack of customer service. 3 times this happened to me. 1st time was when I took my bridesmaids in to look for a dress. The ...

Customer Service 7/31/2012

I did NOT have a great experience in this store due to lack of customer service. 3 times this happened to me. 1st time was when I took my bridesmaids in to look for a dress. The lady that was suppose to help us - just stood around didn't ask us any questions. Gave the impression that she wasn't there for her input just standing around. 2nd time was when I went to look for a wedding gown and the lady didn't offer any suggestions. Did not help me in my dress. Did not conversate at all and stood around. 3rd time I went in to try my dress on. They just put my dress in the room and left the area. I had to look for somebody to help me. I would never go back or recommend anybody to go there. If you don't care how your treated then this a place for you. I know me and alot people out there would not appreciate the customer service that was giving. It felt like all they cared for is the sale and nothing else. I told them the only reason I GAVE them my service is because I loved my dress. I should have got the designer name and style and went to the last wedding shop that made me feel special not just another number. more

Absolutely wonderful! 9/30/2005

University Bridal and Formals has an unbeatable selection unless you go to a major metro area around Dallas. They have lots of brand name dresses for every special occasion you can imagine. Brides, Bridesmaids, Flower Girls, Mother's of the Bride and more can all find the perfect dress. Even the groom can find his wedding tux there! The prices are very reasonable and the staff is there to serve you and anticipate your needs. A +++ more
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