Masters of the Three I's of Customer Service -- Incompetent, inconsiderate, indifferent -- thus precisely the the kind of shop that makes you want to dedicate your life to negating on social media forums. Yes, they told me on the phone after careful review of my specs, we have exactly the rims you need. And when I get there next day, a 45-minute wait of total confusion before anyone can actually speak to me. The guy that helps me promptly announces that no, they don't have the Nissan-compatible 17-inch rims they said they did. And they have no idea where I might go to get them. I remind them they told me exactly the opposite the day before, over the phone, and the guy has the gall to blame me because ""You spoke to the owner, not to me, and he has no idea."" So there, it's all my fault. I told them I would go online to describe their shabby customer service, got only an sneering shrug, 'who cares?' Strongly recommend you give Universal Rockville a very wide berth, let them finish the job of crashing to oblivion without wasting your time.