I have a shop where ice is critical to my business. I called these guys for a repair. They sent out someone that had never worked on an ice machine before. I understand about training, but yelling over the nextel at your employee who has never worked on this machine is completely unprofessional. This rude, obnoxious individual doing the yelling was the owner. They didn't know how to fix my refrigeration equipment either. For all this I received a huge bill and an attitude from the rude, obnoxious owner. Do yourself a favor, DO BUSINESS WITH SOMEONE ELSE!!!
Cons: THUMBS WAY DOWN!!!!!