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United Pool Service - 10 Reviews - 10620 Southern Highlands Pkwy, Las Vegas, NV - Special Trade Contractors Referral Service Reviews - Phone (702) 561-5675

United Pool Service

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10620 Southern Highlands Pkwy
Las Vegas, NV 89141
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(702) 561-5675
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United Pool Service - Las Vegas, NV

Reviews

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Best

I have owned my pool for 7yrs now , and have been let down by at least 15 pool services. I gave up and started doing it myself. I recently ran into a problem and had no choice but...

Worst

Our neighbor's tree service dropped a branch on our pool plumbing. I called United Pool Service because their ad said that they did same day service. While he did come out the s...

Editorial review from Citysearch 8/8/2013

HORRIBLE COMPANY! Ron F, one of the service guys came out, told me I needed salt, gears, -- I paid for these & monthly fee. Then he told me I needed a new filter ($700-1,000), which I couldn't afford. Here I already paid monthly fee of $110 and gears for $270; and salt for $80! Meanwhile, my pool wasn't getting cleaned & turned into a swamp. It was clear at the start! The salt stood in bags on the top side; I called office. ""Tony"" said Ron F. had another car accident--so why doesn't another employee come? (That's some excuse!) \r Meanwhile owner Ron Curran is set to visit on Fri. @ 4PM--NO SHOW! It's been a month! I call the office, get their message machine. I'm totally a wreck! What kind of business is this! \r Stay away from this ""United Pool Service"" if you want to keep your sanity! Here I am in the midst of a bog and don't know what to do. Is everyone avoiding work? I don't get return calls, no shows...What a way to run a business! more

Editorial review from Citysearch 7/23/2013

These guys are awesome! They came out right away and replaced our pool heater! It was broken when we moved in. They are Super dependable and quite honest and very respectful. I know theres someone out there slamming the reputation of these hard working guys, don't believe the lies. These guys are honest. As retired Military, I know decent people when I see them. My pool works perfectly. I'll call them if ever needed again! more

Editorial review from Citysearch 6/29/2013

DO NOT USE! They skipped out on 2 scheduled appointments and would not return my calls. Terrible. more

""""VERY SATISFIED CUSTOMER !!!!! 3/6/2012

I have owned my pool for 7yrs now , and have been let down by at least 15 pool services. I gave up and started doing it myself. I recently ran into a problem and had no choice but to call a service so i called United Pool Service. They made them self available the same day , took the time to explain everything that was wrong with my pool and fixed it at a great price. i called other companies about the same work while they were in my backyard and they wanted $75-$200 more for the same work .. now i have them servicing my pool on a weekly basis and they are actually showing up ,.. could""nt ask for a better company !!! VERY SATISFIED CUSTOMER more

My favorite pool service 3/26/2011

So, I've lived in Vegas for 10 years now and have had 7 different pool service/maintenance companies. Some were reliable but would overcharge on service and repair. Others would show up when they felt like it and still expect my business. United Pool Service on the other hand was on time and very reasonably priced. I needed a new pump for my filter and a heater for my hot tub. When other companies wanted astronomical amounts of money to repair or replace. United came out, quoted me a very reasonable price and had the job done within 72 hours. Bar none, the BEST service and price I have ever received from a pool company. I have been using them for a year and a half now and believe this will be the last pool company I ever have. I would highly recommend giving them a call! You will not be disappointed!!!! Top notch service with integrity. Nice to see something come as advertised!!!!! more

Very Happy! 10/8/2010

Ron did an excellent job of coordinating the entire process in a very expeditious manner with no disruption to our daily lives. He and his team were always on time, very conscientious and very attentive to the even the smallest of details. He was in constant communication with us always making sure we were satisfied each step of the way.? more

There when you need them 10/8/2010

My pool lights were out for a while and my regular pool guy was telling me the bulbs needed to be replaced at $95 per light. My neighbor referred United Pool Service. Matt stopped by and flippped the GFI and saved me a lot of $$$$. Thanks guys!? more

It's like having a friend in the business 10/8/2010

I was expecting the worst when I had to have someone come out. UPS showed up and made the pool look great. This is one case where you don't get poor service with the best price. Highly recommended - please contact me if you have amy questions!!! Thanks for the ""Pool School"" lesson you gave my wife and I as well.? more

Pleasantly Surprised 10/8/2010

I have to say I have hired MANY pool service companies & by far this one is the most RELIABLE and AFFORDABLE! They came recommended by a friend (because of my constant complaints regarding my pool) so I decided to try ANOTHER pool company. My pool is my sanctuary and the highlight of my summer social events so I am very picky!!! They made many suggestions to improve and help save me money, & I did & they were right! My pool ALWAYS looks fantastic! THANKS FOR SUCH WONDERFUL SERVICE!!!!!? more

Just wanted to say thanks 10/8/2010

Then we found United Pool Service and I must say that Ron is hands down, the best customer oriented pool service out there...If an issue arises, he will go out of his way to fix it, if you have questions or need help with something he will gladly help you. We've been using his service for the past 4 years plus and it really has been exceptional service.? more

THEY WILL RIP YOU OFF! 3/26/2010

Our neighbor's tree service dropped a branch on our pool plumbing. I called United Pool Service because their ad said that they did same day service. While he did come out the same day the repair was not done until the next day. The original estimate was $398 but he said that he forgot to include one 3-way Jandy valve. He charged me $498 which I paid. because I had to submit it to the neighbor I was looking at it and it was then that the numbers didn't seem to add up. I called and Ron said that sure enough the total should have been $408 (I came up with $402.63 using the numbers on their invoice) and that he would send it to me along with an updated receipt for my neighbor. 5 days later I called because I had not received my refund. On this call I was told some bullshit about the envelope had been returned because of the wrong date but that he would send it out again. Three days later I called and was told that Ron would bring it by himself, that never happened. NEVER USE THESE GUYS, THEY WILL RIP YOU OFF!!! Cons: The make promises they they do not keep, do not refund money more

BEWARE!!! 4/8/2008

I shelled out a $225 deposit for a chlorine scrub for my pool. An hour later, I changed my mind on the cleaning and just wanted a full filter service. SO I called and set up the appointment, and they never showed. Now will not return my calls and my $225 is obviously gone. DO NOT take their advice! They tried to rook me by telling my I NEEDED a $500 pool scrubbing, and when I got wise to them, they smooth took off with the deposit. Cons: Yes they are more

DO BUSINESS AT YOUR OWN RISK 7/24/2007

I hired this company to service two pools - one vacant property and the other our residence. They claim to have ""integrity"" but operate like Vegas sleaze when they think they can get over on you. The guy, Ron, who owns the service, asked for money up front, then quit before the month was out when he realized he couldn't con us into paying for a special wash where he would need to drain one of our pools. The 14 year old boy next door cleaned the algae and shocked the pool. No big deal. That was two months ago and the pool is still in great shape. Ron also failed to return the keys to our properties, after giving his word 3x that he would. First, it was that one of his boys would drop them off; then it was that he would drop them by; then he was going to send them Certified Mail. None transpired. I wouldn't do business with this company. It is scary that they were even on our property when we weren't at home. Pros: That they don't work for us anymore Cons: dishonest; irresponsible, basically all-around sleazebags more
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