I signed up for yelp just to write this review. I've never felt the need to write a review until now.
I did quite a bit of research online looking for a good, honest auto repair shop in San Diego. United Auto Body came up with the best reviews and BBB rating. My car was brought here for a repair estimate, which ended up adding up to more than the cost of the car.
So I went to the shop last Thursday. Since there were a few upgraded modifications on my car, I wanted to part them out to sell. But Mark, the owner, told me that he would charge me a few hundred dollars to remove them. I decided that I only wanted to take a few parts that were easy to remove, so I ended up taking off some things myself. His shop was closing at the time, so I asked him if he could take off the rear sway bar and wheel locks. When I met him, he seemed like a friendly, trustworthy guy. I told him specifically that he needed to take them off by Monday and he told me that he would take it off tomorrow (Friday) morning. He leaves the wheel lock key I give him on his desk as if he was going to do it first thing in the morning like he said. I asked if there was going to be a charge and I was expecting some (and would have paid it), but he insisted to do it for free. I thought to myself, "Cool. This place is legit." I was leaving for vacation the next morning for winter break and told him that my brother was going to pick up the parts. Mark told me again that it would be done in the morning and he would let my brother know. Monday comes and I give him a call. Nothing was done. He said he would get to work on it immediately since I told him the car was going to be towed soon. HE NEVER CALLS BACK. Next thing I know, my brother arrives at the shop and Mark only has a set of lug nuts. Great.
The thing I hate most in this world is liars and Mark is an exceptional liar. And he lost me $300+ in parts because he was too damn lazy to do what he said he would do. I had a bad experience with this shop and thought I'd let others who were in the same situation I was in to find another shop because this shop doesn't keep their word. If you do decide to go to this shop, I would advise you to not trust what they say too easily. Don't make the same mistake I did and take Mark's word for it.