The UNC Heath Care Highgate Specialty office is not a practice that I would highly recommend. Unfortunately, it is one of the few diabetes and endocrinology specialty practices that my insurance covers. The office staff is not friendly and has no sense of urgency. It took me over ten minutes just to get checked in! The people at the front desk were so slow and were just talking among themselves as if there were no patients waiting to check in. The facility looked old and dirty. The nurse I saw was not personable at all and did not seem to like her job.