I had a very different experince with this company and quite happy with the service. I had booked a 8 passenger limo for my corporate delegates for the airport in the morning. I got a call from the company executives after booking that the limo I had booked has break down and they don't have any other limo in the same category. I was very annoyed. I made all the plans to look for another Limo company but I got a call from the CEO of the company seeking an apology and offered me to give a 10 passenger Limo in the same price. The Limo arrived on time and drove my delegates safely to the airport. Well I must say that the company really cares about their customers and highly satisfied with their services.