We recently had an early morning flight to catch. We whipped open the trusty yellow pages (apparently, not so trusty) and randomly picked a taxi company that said it accepted credit cards. (Naturally we thought all taxi companies are the same, but I guess we were gravely mistaken.) We informed the person who answered the phone that we would be paying by credit card, and she said that was okay and that she would alert the driver.
Our taxi showed up in a timely way (good marks for that) but the driver did not even open the door or assist us with our bags. When we got to the airport, we handed the driver our credit card and he sneered at us and refused to take it. We explained that we informed the dispatcher about our payment method, that she said she would tell you, and furthermore, your own company's ad states that you accept credit card. The driver gave us complete attitude and said he guessed that he would accept it, but that it was "going to take awhile." He deliberately tried to sabotage the credit card machine, and then stalled for about 10-15 minutes, feigning problems with the credit card to further waste our time, meanwhile huffing to himself.
Afterwards, we called the taxi company back to inform them about their driver's rude behavior. The person who answered the phone couldn't have cared less and did not even apologize for the rude service and the deliberate delay.
We will not be using USA Cabs ever again: poor service, and an even poorer attitude!