Overall, my experience with the U.S. Hotel for my wedding reception was a poor one. The food was half-decent at least, but beyond that, the situation took a turn for the worse. The self-proclaimed “owner”, Karen, was rude during each encounter and always treated us as an inconvenience to her, but who were we to complain? We planned our wedding in five months and the U.S. Hotel was the only available option – now I know why it was completely free during the busiest wedding month of 2010. We handed her the easiest reception ever b/c we are very laid back and wanted a stress-free experience. Also, during our visit to taste their food (only two of 12 people were actually impressed by their meal, but again, nothing else was available) she informed us that we had to put a $500 security deposit down on the hotel to reserve the date, which we would be refunded (she said this no less than 3 times during our encounters). After the wedding, when I called and asked about this, she denied it and said the contract said non-refundable. I questioned her since I opened her web site which says, “Your Security Deposit, less incidentals, will be refunded to you 30 days following your event,” she claimed the web site was clearly wrong (and even if it was “wrong” she still has not had it changed so it seems suspicious to me). When I questioned her and told her I would write review about the U.S. Hotel, she denied the facts and then hung up on me with no answer. That is a great business owner right there. I caution you when working with Karen as she is very rude and apparently has no issue with blatantly lying to save a buck. Karen, when a couple drops over $7,000 for 140 people (outrageous) at your establishment for their wedding, they deserve more respect and stewardship than you showed us. At the head table we had no drinks for our toast, no salad, no bread… nothing. We were totally ignored until our DJ actually went over and got us drinks and told the waiters we had nothing in front of us. Totally unprofessional.