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U S Air Conditioning Co - 3 Reviews - 600 I North Bicycle Path, Port Jefferson Station, NY - Plumbing Contractors Reviews - Phone (631) 473-0090
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U S Air Conditioning Co

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600 I North Bicycle Path
Port Jefferson Station, NY 11776
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(631) 473-0090
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U S Air Conditioning Co - Port Jefferson Station, NY

Reviews

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Dear Howard and Ron, We would like to thank you and your crew for the wonderful job you did installing our central air unit. Your crew was professional, courteous and brave for p...

Worst

US AIR CONDITIONING AND HEATING IS SO FRIENDLY BEFORE YOU BUY A UNIT BUT AFTERWARDS THEY ARE RUDE, MONEY GRUBBING HUSTLERS. I CALLED 9 TIMES IN ONE WEEK AND THEY WERE ""TOO BUSY""...

Great Work 12/14/2011

Dear Howard and Ron, We would like to thank you and your crew for the wonderful job you did installing our central air unit. Your crew was professional, courteous and brave for putting up with the heat in our small attic! We will be happy to recommend your services to anyone we know who is considering central air conditioning. We especially appreciated that all of the work was done in one day and that your crew was extremely neat. Thank you once again for the professional work. more

Rebutle 6/19/2009

My name is Howard Nielsen. I am the president of U.S. Air Conditioning and Heating. I hold a master electrician's license, a master plumbing license, as well as a home improvement license. Our company is a member of the Terryville Chamber of Commerce and has no complaints with the Suffolk County Consumer Affairs Bureau. I have been in business since 1976 and have serviced and installed air conditioning and heating systems for over 30,000 clients. I have never gotten a criticism like the one from Robert McKenna As all stories have two sides, I would like to tell mine. Mr. McKenna contracted to have his A/C system installed in April of 2007. The price of the install was $4,400 including electric work. His furnace was 12 years old as was his humidifier. He told the salesman, Ronnie, that it wasn't working. Ronnie advised him to buy a new one. Mr. McKenna said that he would repair the old one. The new system was installed on 4/12/07. Shortly after that, Mr. McKenna wrote this letter: Good Day, Just wanted to drop a line to say that we are most pleased with not only your service and products but your entire staff is so friendly and helpful that it was a pleasure doing business with you from start to finish. It is really hard to find a company who employs people who seem to enjoy their work and go out of their way to help customers. We would be happy to be used as a reference to anyone. Keep up the good work, Bob McKenna Two months after the install we were called back to his home to repair a duct that was leaking air. The repair had nothing to do with the install but, I told the technicians we wouldn't charge Mr. McKenna because we had only installed his system two months before. In December of 2007, there was another call from Mr. McKenna saying his humidifier was not working. I went on the call myself. I found after much testing that the original installer 12 years ago didn't use wire nuts and just taped the wires. I installed the wire nuts and cleaned out the humidifier. I told Mr. McKenna that I wouldn't charge him the full price of the repair but only the cost of a trip charge and diagnostic fee of $99.00 plus tax. He signed my invoice then refused to pay. I left his home and didn't here from him again until June of 2008. He called and said his A/C was not working. He was told that unless he paid the $99.00 he would not get any service. That was the last time I heard from him until I found myself and my company on this web page. I would have been more than glad to talk to Mr. McKenna if he had paid his outstanding bill. Stay tuned and see the next chapter unfold on People's Court. July 1st 2009! more

AVOID THIS COMPANY THIS COMPANY AT ALL COSTS AND AVOID TROUBLE. DON'T DO BUSINESS WITH THEM. 6/19/2008

US AIR CONDITIONING AND HEATING IS SO FRIENDLY BEFORE YOU BUY A UNIT BUT AFTERWARDS THEY ARE RUDE, MONEY GRUBBING HUSTLERS. I CALLED 9 TIMES IN ONE WEEK AND THEY WERE ""TOO BUSY"" TO RETURN MY CALLS BUT WERE ONLY TOO HAPPY TO MAKE A $100 APPOINTMENT TO DISCUSS MY PROBLEM. ALL I ASKED FOR WAS SOME ADVICE ON THE $5,000 UNIT THEY INSTALLED BUT THEY WOULD NOT RETURN MY CALL AT ALL. RON THE OFFICE MANAGER ACTUALLY TOLD THE RECEPTIONIST THAT FOR 6 DAYS RUNNING HE HAD NO TIME FOR CUSTOMERS UNLESS THEY PAY $100 TO SPEAK WITH HIM.\r ON ANOTHER OCCASSION, RIGHT AFTER THE INSTALLATION, I WAS HAVING PROBLEMS BECAUSE THEIR SLOPPY INSTALLERS DID NOT CONNECT SOME WIRES PROPERLY. ON THIS OCCASSION THEY SENT SOMEONE WHO FIXED WHAT SHOULD HAVE BEEN DONE RIGHT THE FIRST TIME AND THEY TRIED TO CHARGE ME $150 FOR THIER MISTAKE.\r WITH SO MANY HONEST, HARD WORKING COMPANIES OUT THERE, WHY WOULD YOU WASTE YOUR MONEY ON THIS COMPANY. AVOID THEM AND DO BUSINESS WITH ONE OF THE OTHERS.\r ANYONE CAN TAKE YOUR MONEY TO MAKE THE SALE BUT THE REAL TEST OF HONOR, INTEGRITY AND PROFESSIONALISM COMES WHEN YOU NEED HELP AFTERWARDS. DON'T DO BUSINESS WITH US AIR CONDITIONING AND HEATING INC. OF PORT JEFFERSON STATION, NY Cons: THEY WILL TAKE YOUR MONEY AND THEN TRY TO TAKE MORE AND MORE. more
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Additional information

  • Hours:

    By appointment
  • Neighborhoods:

    Long Island City, Syosset, Long Island
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