Our coffee table was broken and the hallway walls were pretty bashed up. Our fence gate was broken and they tracked mud onto our carpets, but I was willing to let that go. What wasn't okay was when they dragged our refridgerator over the hardwood floors and dented/scratched them up. When we filed a claim the investigator had the nerve to say we did it. Now our entire floor has to be sanded and stained. We are going to court. I do not recommend this company.