Good: Ummm...Nothing really. Bad: Hair Nazi's...I was referred to Twisted by my regular salon, because they do not do hair extensions, and I thought it'd be fun to try . I had them put in August 2010 to the tune of $850.00. About a month ago, they started growing out, and I tried to get an appointment. The soonest available was 3 weeks out, and even though it was in the middle of a work day, I was afraid not to take it, as I detected attitude EVERYTIME I called. It was from 1:30-4:30 today. I was running behind, and called to tell them(It w. Improvements: Better people, more accomodating appointments.