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Twin Lakes Pet & Bird Clinic - 5 Reviews - 26810 US Highway 380 E, Aubrey, TX - Veterinary Services Reviews - Phone (972) 347-9799

Twin Lakes Pet & Bird Clinic

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26810 US Highway 380 E
Aubrey, TX 76227
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(972) 347-9799
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Twin Lakes Pet & Bird Clinic - Aubrey, TX

Reviews

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Best

I LOVEEEE this vet! they are WONDERFUL! we have never had a bad experience with them. I have 2 cats and a Mastiff that have all seen them and both of the vets are wonderful with o...

Worst

Dr Randy DeRusha and Dr Donald Bray have broken their word and are about to breach our contract without cause. We are going to have to sue Twin Lakes to enforce a contract that D...

LOVE this vet!! 4/30/2012

I LOVEEEE this vet! they are WONDERFUL! we have never had a bad experience with them. I have 2 cats and a Mastiff that have all seen them and both of the vets are wonderful with our animals. They are easy to get in to see, even on short notice (My Mastiff swallowed a Mango seed at 4:40 on a Wednesday, we called immediately, got in to see them and they had the seed out by 5:15). They are very reasonably priced and i don't feel nickle and dimed every time we go there. And as far as the roofer goes- here is NOT the place to complain about his insurance claim for a roof. They are Vets- and DAMN GOOD ONES at that. Trying to ruin their business by giving them a bad review, based on irrelevant issues regarding their veterinary practices just makes you people look like the ones who need to have a review written. DON'T LISTEN TO THE IDIOT ROOFER- THESE GUYS ARE GREAT VETS! more

Great Vet 7/17/2011

I had to write a review after reading about the roofer. LOL! I have never written reviews before. I work across from Twin Lakes but like in east Texas. I decided to try out the clinic with my Shiba Inu when she needed to be sprayed. I met with the Dr first. He was very professional and I asked him lots of questions and felt good about trying him out instead of waiting till I got back home for my regular vet. My dog is very moody and does not like 99% of the people she meets. She did like the Dr and his staff. His staff did a great job my my dogs surgery. I will return. ... on the roofers. I am sure they were scam artist like most roofers I have met! Most try to screw the insurance company and maybe the Dr decided he did not want his insurance company to be scamed by the traveling storm chasers!! more

Regarding Roofing people - Really? 2/28/2011

Dr. DeRusha and his staff has always been OUTSTANDING to work with. they are always honest and forthright with how they conduct their business. I have and will continue to bring them my business. And having worked in the construction industry, you lose bids sometimes. I wouldn't act so childish and post such a response on a site like this and not even leave your name because you know it would just look poorly on you. And putting a roof on their building doesn't reflect on what they do with their business, which is taking care of animals - which they are fantastic. So shame on you. more

Warning 2/8/2011

Dr Randy DeRusha and Dr Donald Bray have broken their word and are about to breach our contract without cause. We are going to have to sue Twin Lakes to enforce a contract that Dr Randy signed to engage us to have his location re-roofed. We spend money and lots of time preparing for the insurance adjuster as we said we would and when met with the adjuster as we said we would and then had the adjuster agree with our position as we said he would do. He was very happy with the news and then the insurance check came and we were told they would be using someone else even though our contracts state if we are successful in getting the roof replaced and you use someone else we are owed liquidated damages. Dr Randy first told us that the references we gave him were not checking out and later admitted he didn’t read the contract and shouldn’t have signed. Which is worse a doctor that lies or doesn’t read papers he signs in either event we found him deceitful and his wife for some unknown reason very rude to the female sales person who is a single mom just trying to feed her kids NOT get a date with your husband. We will have our day in court but this is how these people operate so be warned they have not been honest with us and there is an old bird saying.....if it acts like a duck and walks like a duck it’s probably in the duck family. more

great vet! 1/5/2009

I love Dr. DeRusha! he is always available whenever you need him! the staff is so friendly. I lwould 100% recomend twin lakes! more
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Additional information

  • Hours:

    Mon-Fri 8:00am-6:00pm Sat 8:00am-12:00pm
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