I called Twigs and Ivy to prepare an arrangement as requested by my boss who is out of town. I was so impressed with the entire process - the folks I spoke with were very friendly and helpful. The service arrangements had not been published in the paper yet. I told them where/when we were told the service was to be held. They called to confirm my information only to find out that the service was not actually being held there and proceeded to find out where the service was being held and when the viewing was so the arrangement could be delivered in time for that service. Thanks again for making me look good and honoring a man that my boss considers a friend by getting the flowers to his service.