I have heard good things about other Tutor Time locations around the valley, but our family did not have a good experience at this one. Our son was in the infant program and did not adjust well. The caretakers didn't seem to be very experienced or caring. The director often dismissed my concerns and overall the staff just wasn't welcoming. They did seem to do things by the book and I did not see any major red flags. However, I was just not comfortable having my son here. Everytime I would pick him up, he would be in a swing or crying alone. When I transferred him to a competitor commercial daycare, he was immediately happier and better adjusted.