Just a terrible experience. I gave them a try because I was desperate and thought they may have improved since these reviews are old. Everything is still true, it's an ""anything goes"" atmosphere, we received lots of incident reports of biting, hitting, kicking, scratching (initiated by my child or another) but not much explanation as to how it happened, or WHO WAS RESPONSIBLE FOR WATCHING THEM...? When I asked if my child was the problem they said no and pointed out some children who went home with multiple incident reports every single day.... Yet nothing is done to solve the problem. The front desk seem nice, but are clearly stressed and overworked, which can lead to some unprofessionalism. I could understand that and was able to ignore it. What I could not understand was the director, Miss Patti's, ""no time for anything"" attitude and completely disrespectful tone of voice, everyday. This facility is also FULL of viruses/germs. My son underwent at least 3 rounds of antibiotics in the few months he was there. He never did recover until being withdrawn from school, the doctor just refused to write more scripts for antibiotics, so he had to suffer through the illness. (As I'm sure the rest of his classmates were suffering through the same illness, unmedicated) There was one teacher we really liked who was only there in the mornings. I can say nothing good of any of the others. They looked spaced out, not caring nor nurturing.... At least my son was 3, able to talk, and stand up for himself. I would not recommend this place to anyone, but especially if you have a child under 2.