You Can Check In - But You Can’t Stay – and…. No Refund! Avoid this place at all costs, too avoid the hostile owners!
There is a sign under the doorbell “Directions for guests only”. That was the first hint!
Reservations were made for my family of 4. We frequent Lake Wallenpaupack, usually staying at our Aunts cabin. This trip we wanted a little something different for one night of our weekend stay. The Tuck Em Hotel seemed to have it Swimming. Last minute we were pleased to hear my nice would be joining us. Upon registering and signing in the registration papers ask # of guests. I filled it out auto pilot - 4 (being the size of my family). WOW, was that a mistake. Just as we step in the room the (wife) owner was at the door (we didn’t even have a chance to close) with the registration paper in her hand, yelling at me, “saying we have a problem”. I attempted to apologize and pay for the 5th person explaining I registered auto pilot. She would not stop talking (aka yelling, ranting, raving) over everything I tried to say. She said the only option was to purchase an additional room. Swimming wasn’t worth and additional $150.00, so my husband & I continued to try to get a word or two in between her belligerence….. she just kept on ranting “Leave! Your Not Welcome! You lie!, what are you teaching your children”. We said we would keep the number of people to 4 (knowing we could go to our Aunt house). “ NOPE! Leave, you are not welcome”. We are now joined by her compatible (irate) husband. Who chest bumped my husband. WHO DOES THAT! At this point, we just wanted a refund, minus our deposit (We thought that was fair). NOPE! The husband owner indigently says “It’s a privilege to stay at their hotel and we are no longer welcome” We call the police, in hopes they can mediate and we get a refund. Its civil, so they can’t. (But our bank did help us with a fraudulent charge claim). Owners are Crazy!