Things have changed at Tsume Nail Salon. I moved away from California\r
two years ago. I used to go to this place nearly every 10 days or so. It was lovely then. Now...it has changed, it is not very clean. I was sooo disappointed! \r
The owner is unpleasant, sarcastic and snooty with clients. I have never written a review\r
before but I felt so strongly about my experience there that I thought it was important for people\r
However, this nail salon has changed and I was so very disappointed.\r
The owner became angry with a client while I was there. The poor\r
woman was in tears. We were all stressed as the owner screamed\r
at her customer! Talk about unprofessional! The manicurists were unpset, the customers were \r
upset, it was a scene that is for sure. One manicurist was crying and all were apologizing to everyone. They said that the owner had been very stressed lately. This is no excuse. It was such an unpleasant place. I would gladly pay\r
more anywhere. I truly felt sorry for the people who work for her. She seems very unpleasant in every possible way.\r
I will never go back. In fact, if it were not for the fact that I had to have the\r
manicure finished for a party, I would have left that very moment. As soon as I could, I went to a different spa...one with class and one that is healthy...true, more expensive...but well worth the peace of mind. There, I had my nails\r
completely checked and redone because I was afraid that I would get nail fungus.\r
I have never written a review before, but this terrible experience has\r
made me realize that people really need to know about some of these places!
Pros: Very inexpensive services.
Cons: Not sanitary. Unpleasant owner was rude.