I was a walk in, I didn't expect to be seen that day, but I inquired about making an appointment. I was then told to stick around for a few minutes, maybe there would be a cancellation. I waited maybe 10 minutes before I was paged that an associated could help me. I had the best experience, but for the life of me I can not remember my sales lady's name. She was wonderful. I tried on dresses at David's twice, and did not get the level of service I got at Trudys. Thank you soo much!!!!