I will NEVER use this facility again. I stated to the receptionist and the dental hygienist what services and exams would be performed on my daughter several time (when I made the appointment on the phone, when I entered the office, and when the DH was about to sit my daughter down). I explicitly stated what I DID NOT want them to do and they did it anyways AND charged me for it. I told them at the desk and to the DH that what she did was wrong, but I still had to pay for it. I will never return, nor will my family, and if you do use them, be very careful about dealing with them. The worst part is that they lack the integrity to own up to their mistake/scheme. I paid them for the services, but this won't happen again.