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Tropicool - 3 Reviews - 6083 Falls Rd, Baltimore, MD - Specialty Food Stores Reviews - Phone (410) 377-5597

Tropicool

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6083 Falls Rd
Baltimore, MD 21209
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(410) 377-5597
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Main categories:

Specialty Food Stores , Desserts

Related categories:

Food & Dining , Restaurants

Reviews

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Best

All reviews seem negative

Worst

Tropicool's okay, I guess. I've been a few times because I go to school in the area and my friends also live nearby. Their ices are average at best. The service is okay and there'...

Meh. 5/14/2011

Tropicool's okay, I guess. I've been a few times because I go to school in the area and my friends also live nearby. Their ices are average at best. The service is okay and there's not really anywhere to sit down nearby. Finding parking (and getting in and out of the lot) is a little difficult, especially at peak hours. Honestly, I don't have a problem with this place, but I would rather drive a little out of my way to go to the Rita's on York Road than go to Tropicool. more

Another unsatisfied customer 9/11/2010

We have been going to Tropicool for several years, and always had a good experience. Tonight, however, I was very disappointed. I took my children and a friend. They both wanted large gelatos. Their friend ordered first, and I guess she mistakenly said regular, instead of large. When my daughter ordered hers, her friend realized her mistake, apologized, and asked if she could have a large. This seemed to cause a lot of unease among the teenage staff. I then asked if they could please change it to a large. At this point an older woman came over and very abruptly said that no, they could not change it. She said, ""we asked twice if that was a regular and she said yes."" She added that if it was just an ice they would change it, but would not because it had ice cream. I was going to order something, but did not. This really bothered me as we are regular customers. The girls were not rude, but very apologetic about the mistake. In addition, there is not that much ice cream in the gelato, so Tropicool is not losing big bucks by remaking it for a customer. I'm not sure I will be going back again. more

Unsatisfied Customer 8/7/2009

I brought my kids here for ice cream tonight. The sprinkles on my cone had a foul taste--like soap on the bottom of an ash tray. I asked for a plain cone instead, and the young woman serving refused to replace my cone, saying ""I can't imagine what my boss would say if I did that."" Bad product, and an even worse attitude. Pros: convenient location Cons: poor service, stale goods more
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  • Neighborhoods:

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