I really can't review this place because I didn't even have a chance to try their service. But let me tell you my experience - I had a nail appt. today (Friday) at 1215p. When I went in, there were kids running everywhere and the place was pretty crowded. It is definitely NOT a relaxing atmosphere, which I thought from the website it would be. But regardless, I had an appt. for a manicure, checked in with the desk, and waited for at least 10 minutes. I finally ended up leaving after the person at the desk told me they were running behind. Not good for a week day when people are on their lunch break. I won't be returning.