i am a college student that used to live in trinity commons and I must say the previous poster is 100% correct. the apartments and amenities are beautiful but the customer service is absolutely lacking and their rules are obscure and absurd. They are horrible at communicating anything but fines and complaints--they "misplaced" our lease twice before we even moved in. Also read the 50 page lease they give you very carefully or you will be paying fees and violating rules that you did not even realize you agreed to --especially if you have pets. The apartments are overpriced for durham - stick with the lofts and west village.