My luck here at this florist has been hit and miss. I have received flowers from this florist on many occasions. On more times than not, I have been dissatisfied with the product given to me. On two occasions the flowers died within two days. One of the times I received a dozen long stem roses and the ends of the bud were turning brown, by day two they were falling right off the stem. On another occasion, I received flowers in a basket. They put the green foam cube to soak up the water, right inside the basket. Needless to say the water dripped and the basket became all moldy. Each time the product was replaced and they seemed to last a little longer.