I purchased a 1.01 carat, I color VS2 clarity round brilliant diamond on a solitaire cathedral 14k white gold setting. Everyone in the store made me feel very comfortable, and this business was recommended to me by a friend. It took them about a week to set the diamond and had it all ready with the cert, two boxes and a velvet pouch. The price was reasonable(Just about what I would have payed for a LEO or Celebration Diamond at one of the chain jewelry stores, but the Trent diamond had better clarity, and a much higher quality setting.), but the service and attention i received from the staff was priceless. I would recommend them to anyone. PS. My fiancee loves the ring!