Terrible service!!!! I was given a gift certificate for a massage, facial, manicure, and pedicure from this spa for Christmas. When I tried to use the gift certificate, I was told that they didn?t have a massage therapist or nail tech and that they would try to find someone to ?float?. Three weeks later, no return phone call. I stopped in the salon and talked to the owner, who was absolutely the rudest person I?ve ever dealt with. She said she could honor the value of the gift certificate for her other services. When I asked what the other services were, she said ?we do hair?. I don?t know anyone who needs $300 worth of hair cuts. I asked for a refund and was told ?NO? in the most forceful way I?ve ever been spoken to. There was no apology and no appearance on her part that she actually cared that she couldn?t provide the services.
Cons: obviously I wasn't the only one treated like dirt here!