When you can't find a piece of hardware at the big boy chains, Travis Hardware has it. Plus, they offer serivices that the big boy chains do not offer. You will probably pay a little more for the basic hardware at Travis than you would at the big boy chains but Travis is one stop shopping. I really like supporting this store because it is a mom and pop kind of store that has been around for generations. Plus, the store is very close to where I live which is definitely convenient.