I found this company online through google. I had my Dakota towed there one morning after talking to Angel over the phone. They took my transmission apart and ran diagnostics to determine what was wrong. When I came in to get the report, I noticed the report was for a transmission that is not on my particular Dakota. After pointing this out, Wendy told me the components were the same (torque converter, filters, transmission oil pump, ext.) and the numbers were pulled to match my transmission and even though the transmission listed was not mine, they were the same component-wise. They had listed to replace an external transmission filter also, but here is the thing... my transmission doesn't even have an external transmission filter. The quote was for around $3,400 for a rebuild. After pointing out that my vehicle did not even have an external filter, Angel went in the back to verify if I was right, which I knew I was. Angel then proceeded to tell me I was right, which took me talking to two people to be reassured. Angel then looked up my correct transmission (42rle, and not the 545rfe I was told was the same) and how much the repairs would cost. It totalled to almost $2,700. This is $700 less than what they were originally trying to charge me. Had they originally taken two minutes to verify I was right in the first place (instead of telling me the components were the same and cost would be the same for both transmisisons) it would have been fine, but she insisted parts were the same. If I had known nothing about my transmission, I would have overpaid $700 and part of this would have been for a part that my vehicle did not even have. I am taking my business elsewhere. I can't trust a company to rebuild something so major and give me a reasonable price after they ensured me that my transmission needed something that is non-existant.
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