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Tran Steven Od - 9 Reviews - 5017 W Highway 290, Austin, TX - Chiropractor Reviews - Phone (512) 328-4405

Tran Steven Od

5017 W Highway 290
Austin, TX 78735
(512) 328-4405
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I've been seeing Dr. Tran for years....contacts only need. Thorough and very reasonable for the services. My mother-in-law (wife of a Doctor) started going to him a few years ag...


Not only was Tran patronizing to me throughout the appointment, but he was overly condescending to both me, my family, and my family doctor. During the entire appointment, it see...

Not only was Tran patronizing to me 6/7/2012

Not only was Tran patronizing to me throughout the appointment, but he was overly condescending to both me, my family, and my family doctor. During the entire appointment, it seemed as if Tran s sole purpose was to act superior and belittle me in any way possible. I have a congenital eye syndrome, and, not fully aware of what exactly this syndrome was at the time, I decided to ask Tran for his advice. Without hesitation, Tran believed that I had a lazy eye. Clearly, even without going through the process of becoming an optometrist, anyone would know that this isn t the case. However, Tran was steadfast and confident in his statement. After telling him that both my family and family doctor said that it was not a lazy eye, Tran began to belittle them and, once again, make himself look superior. The next week I scheduled an appointment with an ophthalmologist who diagnosed me with Duanes Type II, a syndrome completely different than lazy eye in its origin, signs and symptoms. Tran obviously did not have the intelligence and academic rigor to support such false claims. If I could give him zero stars, I would. I have never been talked down to and belittled by anyone else more than I was with Tran. In addition, as an adult-to-adult and ""doctor""-to-patient, he began to argue with me, being both disrespectful and unethical. In other words, he shouldn t be an optometrist. He lacks both the academic knowledge and communication skills that are needed in such a profession. more

Optometrist Scam 3/2/2012

This Walmart optometrist's office runs a very unfortunate scam. My wife provided them our vision insurance information, but when she went for her appointment she was told they ""didn't have time"" to input it so she'd have to pay full price and get reimbursed. So she rescheduled to give them more time. Then on her second visit, they somehow still ""didn't have time"" to input her insurance info, so, again, she'd have to pay full price and get reimbursed. This time she relented. Then she gets a call three weeks later and is told they have a reimbursement check for her. What she wasn't told was that they have some ridiculous policy that if you don't come in within 2 weeks to pick it up, they deduct $20 from the check. Seriously? You charge me $20 because I didn't pick up my money, which I shouldn't' have had to pay in the first place, fast enough? After all the stuff about not having ""enough time"" to input our insurance, it was infuriating. I'm considering reporting them to the BBB, but for now this honest review will do. Stay away. more

Please, Go Elsewhere 1/19/2012

I had scheduled an appointment with them because I needed new contacts and glasses. The wait was alright, just 30 minutes past my exam appointment or so, but that is what I would normally expect for any sort of doctor visit. When he came into the exam room, he did not bother to introduce himself and ask whom my optometrist was prior to him and proceeded to berate him. He didn't understand why I was prescribed the contacts I was wearing, why he didn't notice I had astigmatism in one of my eyes, and just really bad mouthed my family optometrist of 20+ years. He then proceeded to berate me for my improper wearing of my contacts, for not seeing an optometrist sooner (it had been 2 years since my last visit to one), and gave me the option of 1 month contacts or his recommendation of 2 week contacts if, and I quote, ""I thought I could be responsible enough to throw them away."" I got what I needed, which was my prescription, but two weeks after my visit I am still perturbed about this exam. I will take my money else where and find an optometrist who genuinely cares about their patients. more

Great Eye Doctor...Many Dr's in my family so I would know! 11/18/2011

I've been seeing Dr. Tran for years....contacts only need. Thorough and very reasonable for the services. My mother-in-law (wife of a Doctor) started going to him a few years ago. Dr. Tran discovered a potentially dangerous eye issue in his testing that was missed by her previous eye doctor. She went back to her previous eye doctor for the test and confirmation. Sure enough Dr. Tran was right! He is quiet in his bed manner. So what? You go to the eye doctor to get your prescription right and look for potentially dangerous changes in your eyes. It's not a comedy show. I've never waited more than 5 minutes for my appointment. Been around Doctors all my life...Tran is excellent! more

Find another Doctor! 12/27/2010

I too was prescribed contacts for a stigmatism that I was never needed before. The exam fee is more for this type of exam and that's how he makes his money. I see worse out of these contacts than regular soft contacts that I've worn for the last 30 yrs. When you try and tell him he tries to charge you another fee to change them. He also has the bedside manner of a rock. Also, don't bother making an appointment because you'll end up waiting for hours. Find another Dr! more

horrible with no redeeming qualities 12/21/2010

I admit I read the bad reviews but went anyway as it is right by my office and I had been there before. First off, yes, they had lost my records. Second they kept me waiting almost 2 hours to see the “Doctor” (notice the quotation marks). I was there more than 3 hours total. He indicated I suddenly needed bifocals despite my not have any difficulty reading or seeing anything up close. He fitted me for contacts and when I told him things are worse he insisted I just had to get used to them. Well I didn’t see an improvement so made an appointment to have the prescription corrected. Like others have indicated, he argued with me and wanted to charge me a fee. I have never had an optometrist argue with me when they ask is this better or worse and I said worse. Heed our advice and find a different much better optometrist. I am sure the one good review was written by him or a family member and not an actual paying customer. \r more

Appointment on time and Dr was nice in recommendations. 2/6/2010

Dr. Tran saw me right on time, and was easy to talk to while in session with him. Make sure to know what type of contacts you want the first time. But otherwise he is a good Dr. and seems to know his stuff. Pros: Price Cons: n/a more

Intelligent and informative 12/1/2008

I don't quite necessarily agree with the other rater. Eye infections are usually caused by misuse of contacts, mainly due to over wearing. Infections can also arise from the type of solution you are wearing as well. It seems to me that he may have appeared rude due to people's irresponsibility when taking care of their eyes as all medical doctors would when a patient refuses to follow directions as ordered. Dr. Tran is a very informative and knowledgeable doctor. He will go out of his way to make sure his patient is completely satisfied. Pros: Informative Cons: Small office more

Rude, arguementative eye doctor 11/13/2008

If customer service and friendliness are important to you, then I would look elsewhere for an eye doctor. I called to make an appointment regarding an eye infection, and all he wanted to do was argue about the contacts and solution I was using. Not friendly, and neither is his receptionist. Pros: Location Cons: Bedside Manner, rude more
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Additional information

  • Payments:

    Master Card, Visa
  • Neighborhoods:

    East Oak Hill, Oak Hill