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Traditions - 9 Reviews - 1201 Raleigh Rd, Chapel Hill, NC - Women's Clothing Reviews - Phone (919) 783-8680


1201 Raleigh Rd
Chapel Hill, NC 27517
(919) 783-8680
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Main categories:

Women's Clothing

Related categories:

Retail Shopping , Apparel


Traditions - Chapel Hill, NC


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If you're looking for a fantastic bridal shop with both great dresses and service, then look no further than Traditions. Their staff is WONDERFUL. I was looking for a dress 3 mo...


From the moment Traditions ordered my wedding dress incorrectly I knew I was in for it! My dress was a month late without any service calls, I had to constantly call and check on ...

Beautiful dresses, fantastic service 7/10/2006

If you're looking for a fantastic bridal shop with both great dresses and service, then look no further than Traditions. Their staff is WONDERFUL. I was looking for a dress 3 months before my wedding due to a mistake made by my original bridal salon. The staff at Traditions wasted no time and within an hour I tried on many dresses which were just perfect. I ended up buying a beautiful sample which was then tailored perfectly to suit me by Maria, their wonderful, honest seamstress. She's no nonsense, and I loved that. Instead of telling me that everything looks great on me (which most bridal shops did), she was honest in her opinions and I immediately trusted her for it. Their dress selection is fantastic. You honestly can't find an ""ugly"" dress in the whole shop. Do go to Traditions if you care about quality and service! more

Very good experience at Traditions! 6/11/2006

I love the dress I bought at Traditions!! Everything was great: I found the staff very helpful when I was first trying on dresses (they understood I wanted a very simple gown, and didn't try to talk me into a big dress), not pushy at all. My dress came in on time, the fittings were easy, and I was very pleased. I read some of the negative reviews on this site AFTER ordering my dress, and panicked and called the store. They reminded me that 'there was more than 1 side to every story' and eased my nerves by calling more often about the progress of my dress. Just tell them what you need, I think they will do it. You will certainly enjoy browsing their beautiful selection of dresses!!! Pros: gorgeous dresses, helpful staff, pretty shop Cons: expensive more

Wonderful store, accomodating staff 6/2/2006

Traditions is fantastic! I love this store; they were a huge help from the moment I walked in. I can't imagine what the people that wrote the bad reviews were talking about because I received top-notch customer service from everyone I interacted with there. Maria who does their alterations is a genius and a total peach. And Elizabeth, the store manager is incredibly helpful and genuine. I got tons of compliments on my dress, everyone said that it looked like it was made just for me and I couldn't have done it with out Traditions. Definitely go there, check them out, you'll love it :-) Pros: Great Customer Svc, Good Location, Excellent Alterations Cons: None! more

Beautiful new store 5/6/2006

Traditions has reopened in the beautiful North Hills Mall. The new location is bright and beautiful with huge windows all over. The new dressing areas are beautiful with plenty of room for you and your family to sit. The staff is very helpful and invite you to stay for as long as you'd like. There were snacks and drinks available to all of us there. The whole atmosphere put me at ease and I found it relaxing to shop for once! I was terribly suprised to read all the negative reviews because I had nothing but a wonderful experience. I hope people don't miss out on Traditions because of a few bad reviews. The new store is amazing from the dresses to the customer serivce! Pros: Customer Service, Great Location more

There's Nothing Traditional about Traditions 4/28/2006

From the moment Traditions ordered my wedding dress incorrectly I knew I was in for it! My dress was a month late without any service calls, I had to constantly call and check on it. They had to order material from the Manufacturer and do the alterations themselves... unfortunately, it ended up looking like I did the alterations. The veil was completely wrong. The most horrific part of it was that the owner could have cared less. The customer service is horrible! The only resolution that we could come up with was to never take my dress back for further alterations or corrections. We had to find another alternative to fix the alterations they did and to complete my veil. They are moving to the highend chic district in Raleigh at North Hills... don't let the area fool you in to going in there! Cons: CUSTOMER SERVICE, CUSTOMER SERVICE, CUSTOMER SERVICE more

Worst shopping experience of my life 3/28/2006

What a horrible experience! My dress arrived 1.5 months late 1 week before my portrait. The dress came in WRONG!! With no time to send it back, they ordered the parts from the designer. They altered the dress but it was still wrong. My veil never arrived before my portrait. They gave me a damaged veil to use. Bottom line: portrait with the wrong dress and no veil. The dress was hemmed too long the 1st time so they charged for 2 hems even though it was their fault. I received no apology or compensation for THEIR mistakes. The blame was always placed elsewhere. BEWARE they will be nice until they get your deposit!! They deserve no one's business and in fact I hope they go out of business for the headache they have caused me and others. I visited Alexia's Bridal and wish I had purchased my dress there. Cons: poor customer service, snotty, rude more

A place to avoid 6/26/2005

This is the place to shop only if you are looking for terrible service, attitudes, and a headache. Not only were the dresses ordered for the wedding i am in wrong, but the shopkeeper is rude and treats her customers like dirt. They did not take responsibility for the mistake of the shop. It is not right to take advantage of people who are willing to ""make do"" just because they are in a stressful situation! Cons: RUDE, Expensive, not helpful more

The dream bridal experience 1/8/2003

Traditions has a beautiful selection, wonderful customer service, and the perfect shop out of every girl's wedding dreams! Pros: Intimate, not crowded, not a warehouse more

RUDE and UNRELIABLE!!!! 8/19/2002

There is no doubt that Traditions sells some of the most beautiful gowns in the Triangle. However the TERRIBLE customer-serice and the SNOTTY attitude makes the entire experience miserable. My gown arrived more than a month and a half LATE, and nobody ever called to let me know it was delayed or to explain why. I had to make three phone calls before I got any information at all, and the staff acted like it was my fault! When I was leaving town for my wedding I told them four times the date and time that I needed the dress to be ready. I called and confirmed the day before. When I arrived at the store, it was LOCKED even though it was their normal business hours, and when they finally opened, my dress was NOT READY! NO BRIDE NEEDS THIS EXTRA STRESS WHILE PLANNING A WEDDING!!!! more
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  • The Scene
    Don't be frightened by the hoity-toity labels. These staffers are sweet to the core and won't hesitate to accommodate you. Service is sublime, and the atmosphere strikes a...

  • 8/14/2003 Provided by Citysearch

Additional information

  • Hours:

    Tues, Wed, Fri 10am-6pm Thurs 10am-7pm Sat 10am-6pm
  • Payments:

    Master Card, Cash, Visa