I have been going to Toy's with my colleagues for a year now, and the service has deteriorated beyond belief. The owner, Toy, is an extremely rude woman, and should seriously consider getting out of the restaurant/hospitality industry. I visited the restaurant a couple of days back, and requested brown rice with one of the meals. She replied very rudely that all their dishes come with rice and it says it right there on the menu. I let this one go. \r
When we asked for our checks, she passed out our bills saying that she no longer accepts credit cards for charges below $10. We were at Toy's just a week before this, and many times in the last year, and she did not mention such a policy once. She brought a 6""x2"" display that restaurants usually have drink specials on, and it had written on the credit card policy in tiny writing! She declared in a condescending tone that it had been on display for months. I had been tolerating her attitude for some time and had had enough so I decided to speak up. I told her this is no way to speak to customers, and we don't carry around magnifying glasses to be able to read a notice like this. Moreover, if this had been the policy for months she should have pointed it out when we visited before. Also, most of their lunch specials and dishes are priced under $10! When we told her that we didn't have cash today (having just learned about the policy), she begrudgingly said that she will just have to accept the credit card and implied it was our fault. Then she also told us that if we did not like her attitude, we did not need to return to her restaurant, in front of all the other customers! It was unbelievable that she creates a scene and insulted customers, especially as the owner of the restaurant. \r
That day was the first time in my life I did not tip someone. \r
All in all, I've had far too many awful experiences here and I will be filing a complaint with the BBB against this place. \r
AVOID AT ALL COST!!