The little tail in the back of my 5 months old Prius was rattling and I brought it for readjusting it. The treatment from the service specialists (I spoke to two of them in two different days) was far from friendly. It took them almost an hour to do this simple repair. But here is the most amazing part, after the repair they send all cars for a car wash (I believe it’s a subcontract). Guess what, that took another hour and 30 minutes. Compare to Honda’s Service Center also in Hollywood, this service center is a lot worse. I really do not recommend this Service Facility at all.