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Toyota of Cool Springs - 1 Reviews - Highway 96 & I-65, Franklin, TN - Car Dealers Reviews - Phone (615) 790-8401
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Toyota of Cool Springs

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Highway 96 & I-65
Franklin, TN 37064
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(615) 790-8401
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After my SUV decided to die on me, we decided it was time for a new car. My husband recommended a Toyota 4Runner. I have had toyota vehicles in the past and never had any signific...

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All reviews seem positive

Editorial review from Citysearch 8/24/2012

Toyota of Cool Spring is where I ended up buying a new car and to my surprise, my son bought a new truck. Lee Beene greeted us and from that moment we were taken care of above and beyond. I bought a Prius C III and my son bought a Tacoma. I can't find the words to describe how Lee and the rest of the support staff took the time and patience to cater to us while we made decisions. Believe me I can be a handful when it comes to making the right choices. You not only commit to a car and payments, you are making a decision to whom you want a relationship with when it comes to taking care of your car. I shopped like a mad person getting quotes and test driving cars. Lee beat every quote and I now have a car with a ""Lifetime Power Train"" PLUS warranty. I also bought a package that now I do not pay for maintenance or if anything goes wrong it will be fixed. They also have a service(I suggest everyone get this) that coats your car and interior that will protect it from any damages(eaxcept keying) rocks will bounce off and you NEVER have to wax it. THEN the interior is protected from stains and EVEN cigarette burns(they will repair/replace the place burned) Hey, keep reading, THEN, if ya need a car wash?, yep just stop by and see Lee and he will have it washed anytime for as long as you own it. Oh, and oil changes, they give you 2 years of those too. This dealership bends over backwards to make sure YOU are happy..They are ""In it to win it"" and they are doing just that... Can you believe it, all you have to do is make the payment and drive without any worries....and that is why I will never go anywhere else.....Oh, I forgot, they also explain in detail all your paperwork and I know how confusing that can be.... Simply put, I am driving the best car with the best care and without any worries from the BEST TOYOTA DEALERSHIP around...Give them a call or simply stop by...Enjoy the best prices and after care there is....\r \r more

Editorial review from Citysearch 8/1/2012

Toyota of Cool Springs has been great! Purchased my Highlander from here, have had all my service completed here, & I drive from Gallatin each time. Their staff are always very professional, honest, & always have a postive attitude. Highly suggest if looking to purchase or have service done; go to Toyota of Cool Springs. They are the best in Middle Tn! more

Great Customer Service! Saved the Day! 5/19/2012

After my SUV decided to die on me, we decided it was time for a new car. My husband recommended a Toyota 4Runner. I have had toyota vehicles in the past and never had any significant problems. After spending an exhausting morning at other dealerships, we decided to head to Toyota of Cool Springs-which is only a little more than a mile from where we live. We were approached by Viktor Barberena and stated what vehicle we were seeking. He immediately suggested a 4Runner that was a pre-owned (2011) and we were on our way. He knew everything about the vehicle, even before we could ask any questions. We test drove it, and headed back to the dealership. He walked us through the entire process, and got us a great deal on our trade-in! His personality was enthusiastic and easy-going....he never pushed us through the deal and answered any and all questions for us. Henry helped us explain the financial part of it and stayed past closing to work out our buy! ""Uncle Viktor"" as we came to know him, and Henry are two people you should find when looking for a Toyota at Cool Springs. We love our 4Runner and look forward to continued business with Toyota of Cool Springs for years to come when it comes to maintenance on our vehicle. Go there if you are looking for great service and no pressure! more
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