So many reasons, here are a few:
1- Townside invent many reasons to get more deposit from you. I renewed my lease, and Townside did an inspection check for renewal and found nothing wrong, but Townside still asked for $530 additional deposit.
2- Staff is very rude. My friend and I (living in 2 different units managed by Townside) talked to a middle-aged chubby woman (no offense). She was very rude, so we demanded to talk to the manager, and she kept refusing to do that. Finally, she gave out a phone number to contact, and she is the one who answered that number. What bothered me most is that the rest of the office witnessed the matter and ignored it completely.
3- Maintenance takes long to get done, and it has to sound "emergency" or "urgent" to get done sooner (according to the middle-aged woman).
4- I wanted to sublease one of the room, and people came, checked it out and liked the place but once hearing of Townside, they just dropped it.