JavaScript is not enabled.
Tower Cleaners - 7 Reviews - 330 West 58th Street, New York, NY - Dry Cleaning Reviews - Phone (212) 254-1010

Tower Cleaners

Claim
marker
330 West 58th Street
New York, NY 10019
marker
(212) 254-1010
Incorrect info? Correct your listing

Reviews

( 4 )
( 0 )
( 0 )
( 1 )
( 2 )

Best

My search is finally over After experiencing many disappointing attempts to find a local cleaners wich provides excellent customer service,knowledge of the business to superior ba...

Worst

We were frequent customers of Tower Cleaners. Expensive shirts came back ripped and when we brought it to the owner's attention, they tried to claim that the shirt had never been...

Excellent customer service 3/14/2011

My search is finally over After experiencing many disappointing attempts to find a local cleaners wich provides excellent customer service,knowledge of the business to superior bagging and prompt service. I highly reccomend tower as must go to cleaners! more

Best Dry Cleaning Around 3/4/2011

I have been all over searching for a dry cleaner that offers quality service and competitive pricing. Tower is the by far, the best that I have found. Rey is knowledgeable in garment care and has answers to all my questions. He does all he can to accomodate the customer. I have never had a problem with any of the services offered by Tower Cleaners and I highly recommend this location. more

One of Best in Manhattan 3/2/2011

I have two houses, in Manhattan and NJ but all week days are staying in Manhattan for my business over 20 years. I've been used several Dry cleaning service from high end to regular cleaners near around but Tower Cleaners is best among them. Charges are reasonable, Good Quality of Dry cleanig and specially household items , Kind and helpful reception at the store. Provided perfect service when I need it. I am very happy with them last 6 years. more

DO NOT GO THERE!!! 3/8/2010

First they lost one of my husband's shirts and it was very difficult to get anything back from them. We gave them another chance and this time they completely ruined a very expensive Miu Miu shirt. It was clear that they ironed it way too hot: they pressed too hard that it got discolored especially in the back, in correspondence of the opening buttons from the front. Also discolored at the collar and around armpits. They didn’t want to take any responsibility and blamed it on the fabricator. The shirt was almost new but had been already washed a few times before, even from them, with no problem. They just left a note on the shirt, didn’t want to offer anything to us, even made us paying for washing the ruined shirt (we pre-paid to get it delivered). They were always unavailable on the phone, and when we finally spoke with one of the owner he showed a terrible attitude, even when we threatened him to not come back anymore or, worst, we told them we would file a complaint to the city. Obviously we couldn’t bring it back to the store, because it wasn’t their fault. Pros: Bad service & terrible attitude! at 330 West 58th Street NY Cons: They lose and ruin clothes more

Great service! 5/28/2008

I've been going to Tower Cleaners for years simply because they're always really reliable with their service. It's rare that I won't get something back at the time that I need it by, and I have never had any of my clothes damaged or discolored in any way. It's also a convenient location for me on the west side. I recommend it totally. Pros: Reliable, close to home, good service more

Avoid it like the plague -- WORST ever!! 12/12/2006

I've spent all 36 years of my life in Manhattan and have never experienced such poor quality of dry cleaning and laundry services in the city. Tower Cleaners usually opens its stores in or around large residential complexes and in a sense has a captive market which tends to stay with them due to tenant churn. However, most people I know in the building have suffered at their hands--collars and cuffs of your $200 shirts will fray in 4 washings. Guarantee it! Also, your suits and pants for dry cleaning will come back shining like metal, especially around the seams! Skirts will be sure to shrink. They have a fancy website and a process detailed on their website, but try sending an email or talking to anyone at the numbers listed (especially if you have an issue). Your emails will bounce and the person at the other end will shout back at you like you've never heard before. Far too many options in the city that come and pick up from your doormen to waste your time and money with Tower Cleaners. Avoid them like the plague!! Pros: Located in or around the apt buildings Cons: Your clothers will have 3/4 wash / dry clean life! more

Careful with Your Clothes and the Attitude 11/26/2006

We were frequent customers of Tower Cleaners. Expensive shirts came back ripped and when we brought it to the owner's attention, they tried to claim that the shirt had never been at their store and blamed the problem on us. Very disappointing! more
< Previous 1 Next >
HOLIDAY SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 3/1/2019

Additional information

  • Neighborhoods:

    Greenwich Village, Downtown
badge