I encountered one of the best sales people I've ever met at Tousley Motorsports. I have to admit, however, that after stalking pre-owned bikes with my sales person at Tousley more than once, I ended up finding the exact one I wanted on Craigslist and purchased it from an individual owner. I was looking for a rare color, and I couldn't believe I actually found it in perfect condition with low mileage, so I bought it. My salesman at Tousley, however, couldn't have been better, and I feel bad that he didn't have the used bike I wanted in stock, because he was awesome. His name is Jon O., and he was very helpful in giving me lots of information and advice on purchasing my first bike. I'd highly recommend him, especially if you're a newbie or female rider. He educated me without making me feel silly, and took lots of time answering my many questions. If you're a woman, you can probably relate to that ""talked down to"" feeling we sometimes get from salespeople, especially men. Jon very definitely gave off nothing but positive, comfortable vibes. Ask for him and you'll be glad you did.