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Total Look Salon & Day Spa - 3 Reviews - 615 E 23rd St, Panama City, FL - Beauty Salons Reviews - Phone (850) 785-6690

Total Look Salon & Day Spa

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615 E 23rd St
Panama City, FL 32405
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(850) 785-6690
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Beauty Salons

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Personal Care

Reviews

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Best

My hair turned out great! I also had a relaxing massage and facial while listening to the waterfall. I would certainly recommend this place to anyone! - a very satisfied cu...

Worst

What can I say here - but I had THE WORST experience of my life at this salon!! Their customer service should put them out of business. I went for a hair color and cut. When I f...

I had a wonderful experience here! 6/21/2007

My hair turned out great! I also had a relaxing massage and facial while listening to the waterfall. I would certainly recommend this place to anyone! - a very satisfied customer :-) more

The best salon in town!! 6/20/2007

I am so glad that I found them! I tried to color my own hair at home and ended up turning it orange. I was so upset I didn't want to go out in public. I didn't know what to do. A friend of mine recommended the stylist she goes to. So I called them (I was barely able to keep from crying) and they were able to work me in right away. The girl was very friendly and understanding. She did an excellent job. When I left my hair was a beautiful blond. I will never try to color my own hair again. The Total Look is the only place I will go to now. more

!!STAY AWAY!! -TOTAL LOOK SALON & DAY SPA 4/19/2007

What can I say here - but I had THE WORST experience of my life at this salon!! Their customer service should put them out of business. I went for a hair color and cut. When I first sat in the chair "I" was asked to pick the color from the color swatches. No professional advice was given. I simply explained to her what I wanted and she said she understood. My original hair color was horrible. My roots were a different color from the rest of my hair. After trying to fix it for about 45 min., overhearing a conversation in the back with the manager to make sure 'everything was turning out', I walked away with hair color that was livable. But someone who has been having their hair colored for over 20 years, I know when it is right and when it is wrong. Realizing how unhappy I was about this and regretting that I paid for something that I was not happy with, I tried contacting them. I wanted my pants replaced and my money returned. After three days and being hung up on, this situation was NEVER resolved. Their customer service was the poorest I've ever experienced. I was told that she did not mess up my hair and there were no problems. What happened to the customer is always right? What happened to replacing my ruined pants? So, needless to say by the end of the week I had to go and have my hair fixed by another salon. STAY AWAY AT ALL COST! Not a place that should even be in business. more
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Additional information

  • Neighborhoods:

    St. Andrews Bay
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