I used the Madison, AL store........
Had to take vehicle to them three times for a 4 wheel balance and alignment . Gregg was rather rude about the amount I was quoted, AFTER the work was complete. When I took the vehicle back the first time (2nd trip), he proceeded to explain all different "possible" problems why I was still have wheel wobble. Finally....... after third trip and two try's at balancing and alignment, vehicle is now perfect. Took about 4 hours (total) to complete what is about a 45 minute job..... If It's Done Right The First Time.
Try to work with the other service guy, Huey, if at all possible.