I was out running errands on my day off last week and when i finally got home i noticed i did not have the keys to my apartment. I was so exhausted and all i wanted to do was sit on the couch and watch TV. I called the landlord to see if maybe i could make a copy of the key but he didnt answer my calls. So i ended up calling top 10 and they arrived within 20 minutes and unlocked the apt. He rekeyed the the lock and made me 2 keys for a very reasonable price.