After numerous years of severe hair issues resulting from relaxers and color, and a recommendation from a family friend to try going natural via Too Groovy's magical touch, I gave them a try. I called Monday morning and was able to get a next day appointment at my time of choosing. The salon is easily accessible off of Ponce and has street as well as validated garage parking. The salon is beautifully decorated in ultra chic and trendy decor which adds to the great atmosphere. The staff readily greeted me when I entered, my stylist was waiting for me at the receptionist desk, and I immediately felt welcome. I really like how she did not immediately begin doing my hair eager to rush me out and took the time to consult with me, explain the natural process, and ask if I had any questions. The shampoo was great, with the chairs being almost upright so you don't have to strain your neck leaning backwards. I opted for a hydrating steam treatment to help with my breakage/shedding/lack of moisture problem. The style came out great and it is a huge improvement from when I first arrived at the salon. Gradually, I will cut all the relaxed hair off. Something I noticed was how EVERY client that was in there had beautiful, long, luscious hair. I had to ask my stylist do they do extensions or is this the real deal. She assured me healthy hair is their speciality, they don't do relaxers or anything, and that with patience my hair can look like that too. Now, while I do think they are over-priced and a strain on my student budget, I am going to give it a few months and see if I see some results. The service was excellent and if I had to have a con, it would be that a lot of the stylist had multiple clients at one time and would go back and forth betweent the clients meaning you or the other client would have to wait 15 minutes or so back and forth until she got caught up. This could be solved with better appointment setting by the receptionist and the stylist sticking to schedule or calling and telling the next client she is running behind.
Pros: Great atmosphere, service, and hair feels wonderful
Cons: Stylist was juggling multiple clients at a time